Privacy & Cookies Policy

1. Introduction
This Privacy Policy explains how we, Joe Browns, collect, use, and protect any information you provide when using this website. We are committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement. We may change this policy by updating this page.

2. Information We Collect
We may collect the following information:

  • Name and title.
  • Contact information including email address and delivery address.
  • Demographic information such as postcode, preferences, and interests.
  • Other information relevant to customer surveys and/or offers.
  • Order history and transaction details.

3. How We Use Your Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and order processing.
  • To improve our products and services.
  • To periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided. You can unsubscribe from these communications at any time.
  • From time to time, we may also use your information to contact you for market research purposes.

4. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

7. Controlling Your Personal Information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

You can view and update your personal details, including marketing preferences, at any time by logging into your account on our website at wearnowco.com.

8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights
Under data protection law, you have rights including the right to access, correct, or request erasure of your personal data. You also have the right to object to certain processing and to request the restriction of processing of your personal information.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us through the customer service section on our website at wearnowco.com.